▸ LEGAL.TXT

Terms of Service

last updated: July 2026

1. The house rules

By booking a station or hanging out at CTRL+ALT+REFRESH, you agree to these terms and to treating the space, and each other, with care. Menu items, prices, and hours shown on this website are informational and may change — the counter is the source of truth. Your use of this website is also covered by our Privacy Policy.

2. Bookings & sessions

Right now, booking a station or reserving for an event happens by emailing ctrlaltrefreshllc@gmail.com. This site doesn't yet have a self-serve booking flow. Once you're checked in, sessions are billed hourly from your check-in time, and reservations are held for 15 minutes past the start time before being released to waiting guests.

3. Equipment care

Our rigs, keyboards, and headsets are shared treasures. Damage beyond normal wear may be charged to your account. Food is welcome at your station; we just ask that greasy fingers meet a napkin before they meet a keycap.

4. Fair play

No cheating software, no harassment, no account sharing on our machines. Rage quitting is permitted; rage throwing is not.

5. Refunds & cancellations

Cancel by emailing ctrlaltrefreshllc@gmail.com up to 2 hours before your booking for a full refund. Bake drop preorders are final once the drop closes. The oven waits for no one.

6. Liability

CTRL+ALT+REFRESH is not responsible for lost or stolen personal items, dropped connections or outages beyond our control, or heartbreak caused by ranked matchmaking. To the fullest extent permitted by law, our liability for any claim arising from your visit or use of our equipment is limited to the amount you paid for the session in question.

7. Governing law

These terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles. Any dispute arising from these terms or your visit will be handled in the state or federal courts located in New Jersey.

8. Changes & contact

We may update these terms as the café grows; the latest version always lives on this page. Questions? Email ctrlaltrefreshllc@gmail.com.

9. Not legal advice

This page is a plain-language description of our actual house rules, not a substitute for legal advice. If you're relying on it for compliance purposes, have it reviewed by a licensed attorney in your state.